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Safety and Reporting

Last updated: 2026-08-20

How to report content, users or behaviour, and how we act to reduce online risk.

Template document, aligned with the UK GDPR, the Data Protection Act 2018 and the Online Safety Act 2023. Have it reviewed by UK legal counsel before official publication.

Before meeting in person

These rules appear on the entry consent screen, not only here. They are not generic advice: each one closes a concrete path to harm seen on dating platforms.

Before meeting in person

  • NEVER share your exact location or your home address. Agree on a public spot and make your own way there.
  • Before meeting in person, INSIST on a live video call. Refusing to appear live is the single strongest signal of a fake profile.
  • Before the date, REGISTER a trusted friend: someone who knows who you are meeting, where and when.
  • AVOID swapping personal contact details (phone, socials, e-mail) until you are sure you can trust them. Keep the conversation in the app while you are unsure.
  • Meet for the first time in a public, busy place, and keep your own way of getting there and back.

What you can report

  • Messages, profiles, photos, videos and audio
  • Events and invitations
  • Harassment, threats, hate, fraud or spam
  • Non-consensual sexual content
  • Suspected minor using the service
  • Any illegal or dangerous content

How to report

Use the Report button in the app or write to [email protected]. Where possible include reason, user, approximate time and context.

What happens next

  • Hide or remove content
  • Limit contact between users
  • Restrict, suspend or close accounts
  • Preserve evidence
  • Route to human review
  • Notify authorities where required

Complaints (Online Safety Act)

Users in the UK may complain about illegal content, safety measures, moderation decisions and the reporting mechanisms. We maintain proportionate, accessible and documented procedures.

Emergencies

If there is an immediate risk to life or safety, contact local emergency services first. ParLocal does not replace police, medical or emergency authorities.